Click on a question for
the answer.

• How much is your delivery charge?
• What to do when you receive your fish box?
• Can you deliver to xxxx?
• I won't be home for the delivery what should I do?
• Will the fish/shellfish be ok till I get home?
• Why do you use Ice and not Gel Packs?
• How does the Ice work?
• What do you mean by FRESH Fish?
• Why don't you use Dry Ice?
• Is your Fish suitable for home freezing?
• How do I know how much to buy?
• Why don't you sell your fish as portions?
• What do I do if something goes wrong?
• Privacy of my Information?

What do you mean by FRESH Fish?

Unfortunately some organisations have taken advantage of the lacking in Law of a definition of FRESH. It is perfectly legal to sell frozen bread, for example, which is then cooked, as being fresh. Some have now taken to describing food as being "Chilled" as a means of differentiating it from the previously (maybe) frozen. Why not have a look at our page on Choosing Fish which is the best definition of fresh fish I have found.

We have a very simple system, we have a separate section for frozen products and if a frozen product appears elsewhere it is marked as "previously frozen" as in the case of Smoked Yellow Haddock. When we say FRESH we use the traditional, sensible meaning of the word, it has never been frozen and it has not been hanging around in the back of a lorry or warehouse.

Our fish comes to you as near straight off the boat as is possible, where we have to buy from the local market, we buy on quality and not purely on price. My years of experience catching it gives me the experience to very selective over what is good enough for my customers, only the best. Shellfish such as Lobsters and Crabs.